Did you sign up for Premium Individual subscription but are suddenly paying for a Premium Family plan? If you notice that you're being charged for a subscription that you didn't select, contact Spotify.Īdditionally, it's worth noting that Spotify accepts multiple payment methods, including debit/credit cards, PayPal, gift cards and pay as you go. Take a moment to scan your billing statement and look for any discrepancies in your plan type. Spotify users who are set up for automatic payments may not always check their billing statements each month. The company also suggests updating passwords for external services connected to your Spotify account, such as Facebook, Google and Apple. Spotify advises users to change their passwords in an incognito window when opening the reset password link. The best way to put a stop to the takeover is by shutting Spotify down on all devices and changing your password. Close out Spotify and reset your password And if you have multiple devices or external accounts connected to Spotify, there are ways to stop random tunes from blaring through your speakers. Last, while occurrences of music automatically playing on its own could be attributed to third-party apps like Google's alarm clock or Samsung's Bixby routines, there's still a chance it means a stranger has access to your Spotify account. Type in your email to check whether it's been shared on the dark web. Take an extra step to see if your email's been comprised by visiting Have I Been Pwned. Though Spotify assures users that its service is secure, there's a possibility someone can nab your login credentials elsewhere.

Often, data breaches on other sites lead to emails and passwords being collected by criminals. Presuming you have access, scan your account details under Settings to review your email address and plan type.

Spotify account login